- Sold goods are non-returnable or non-exchangeable, except in the following cases:

1- If an error occurred in our order, the company will bear the shipping costs for returning and sending a new order, without incurring any costs to the customer.

2- If the order is correct based on the customer's request, the customer will bear all shipping costs to the store, including returning and returning the order, within a maximum of two days from receiving the order and notifying us.

3- The customer has no right to return or exchange any product if there is no damage to the product.
All products are inspected before leaving the store.

4- If the order is approved via one of the contact numbers listed above, the return or exchange policy mentioned above applies.

5- The order will be shipped within one business day after the transfer.

6- If the order is cancelled before dispatch, the full amount will be refunded to the customer via the account from which the transfer was made, minus the bank fee.

7- Due to the hot weather, the chocolate in the Chocolate Baklava Fingers variety may be affected.